Contact Us

We are available to assist with order status questions, payment review matters, delivery issues, and general product-related inquiries.

Customer Support

Email: [email protected]

Website: electbenz.com

Business Information

Company Name: Joycreate Ecom Tech Limited

Address: RM.517 New City Centre, 2 Lei Yue Mun Road, Kwun Tong Hong Kong

Please Include the Following When Contacting Us

• Your order number
• The email address used for the order
• Game title and product name
• Player ID / UID / server / region details
• A brief description of the issue
• Screenshots if available

For the fastest response, please contact us by email at [email protected].